faq
Security Deposit Authorization
I apologize for any misunderstanding. Credit card authorizations can be a bit confusing. The $100 security deposit you are seeing is just an authorization and not an actual charge. When you booked with us our computer system verifies your credit ...
Credit Cards Booking Payment
We require the credit card to be added because booking.com does not charge and or validate the card, in some cases depending on the type of booking you made with free cancellation they might provide a virtual card to us temporarily which is not ...
Booking Payments - Damage Deposit
The fine print Please note, upon booking the property may reach out to collect additional details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and ...
Self-CheckIn - Door Codes
Complete Your Pre-Checkin first and then you will be able to access your door codes. The link to the pre-Check In is in the booking confirmation email we sent after booking. Your access codes can be found in your portal and following the below ...
Late CheckOuts
“Check-out Day” - Please be respectful of the checkout time as your booking will expires at 11:00 am on {Checkout_Date}. - Our Cleaning service team is very punctual and will arrive at 11:00 am and often has a short time in between bookings to get ...
Early CheckIn
Though it make take us until 3:00pm to ensure that your place is marvelous when you arrive, if our cleaners are done ahead of schedule I would certainly let you know as soon as I know. Let's communicate the day of your arrival or the day before and I ...
Connect TV to WIFI
Check out this Youtube Video to see how to easily connect the TV to the WIFI https://youtu.be/Ewe5Yz230ok
Beaches
Head left or east on ocean towards the Belmont Pier ( around 2 miles) .....best beach is in that direction... you have a lot of great sand water front out in front right here and the strand and walkways will take you in both directions on foot or ...
Bars & Nightlife
You can check out House of Hayden, Clancy's or Sweetwater Saloon. All good places to just hang out for a bit and have a couple of beers.
Kitchen
Our kitchen includes a full size stove and microwave. We have pots, pans and plates and silverware, basic utensils, but there is no food or oil included.
Distance from LAX Airport
The LAX airport is about 50 minutes away by car during peak hours and 30 minutes during off peak hours.
Deliveries / Packages
Deliveries can be problematic for short term guests as the USPS doesn't know how to handle items for unknown guests, so you can but deliveries are at the risk of the guest.
Cruises / Whale Watching
Actually, the cruise might be worth to try. Here is a good resource to purchase the tickets: https://tickets.harbor-cruises.com/
Local Recommendations
You are welcome to check our guide book! https://www.airbnb.com/things-to-do/los-angeles
Babies accommodation
The listing is not childproof but you are welcome to proceed with the booking.
Babies accommodation
Our property cannot accommodate babies and small children as the apartment is not child-proof. Thanks for your understanding.
Tap Water
Yes, the tap water is drinkable, but Californians don’t ever like how it tastes! 7 /11 is on right on the corner if you want to pick up bottled water.
Air Conditioner Issue
If it is particularly humid the A/C unit may fill with water and stop until they are drained. You can drain the bottom plug with the cookie sheet pan in the oven. Also, please don't run the A/C and a hairdryer at the same time as it could overload ...
Catalina Island
You can find great deals with Catalina Express, feel free to check out their website: https://www.catalinaexpress.com/
Convention Center Distance
Long Beach convention center is just a 10-15 minute walk with a Starbucks right along the way.
Restaurants
Bo-beau and King's Fish House are some of our favorite restaurants, also Latin cuisine: Allegria and Cafe Sevilla on Pine Ave are great. For healthy and vegetarian take a look at SEABIRDS.
Breakfast
Breakfast Bar is on Atlantic about a block away, great breakfast and Bloody Marys.
Yoga
Yes, there is free yoga at a park Located on the corner of Ocean and Junipero, on the bluff, overlooking the pacific ocean, please go to https://www.yogalutionmovement.com/bluff-yoga for more information.
Discounts
Our discounts are automated for stays longer than 3 nights or 1 month, and we don't offer discounts for anything less than 3 days. Our prices are adjusted for the season you're traveling in.
Electricity
Electrical Please make sure to not use any of the below electrical items simultaneously. The use of 2 or more of these at the same time will trip the breakers causing a power outage, since the breakers are not located inside the apartment, we will ...
Mail box
We do not include the mailbox with the apartment rentals, we encourage you to rent a PO Box
Electricity / Power Outage
Please make sure to not use any of the below electrical items simultaneously. The use of 2 or more of these at the same time will trip the breakers causing a power outage, since the breakers are not located inside the apartment, we will have to wait ...